Phoenix Memorial takes great pride in its turn around time. Once the full order is received and approved, the average turnaround time is 10-12 calendar days to your location.
Not a problem, would you need a rush on a particular order please contact our customer care department and they will gladly assist you in that matter.
An additional charge will only incur if overnight shipping is requested.
Absolutely! Overnight shipping will incur costs of minimum of $40 and more depending on the size & weight of your order.
No panic, we got this. Please take a picture of your damaged package and send it in so we can process a claim and place remake for you as soon as possible